Cách sử dụng
The expression "on hold" typically refers to a temporary pause or delay in a particular activity or process. In colloquial English, it is mostly used in the context of waiting on the phone for someone to pick up the call. So, if you call someone and they do not answer immediately, you might hear a voice message that says "Please wait, your call is on hold." This means that you are waiting in a queue for your turn to speak with a customer service representative.